FAQ

 

What is your shipping policy?

Originals:

Shipping is made within one business day after payment is received. All original artworks are packaged securely in specialty boxes.

Prints:

Prints editions are always produced and sent only after receipt of your payment. Production takes place once payment has arrived by 07:00 of the relevant working day*. 
Production time for our canvas prints is 1-2 working days*. 
Once your order is ready for shipping, you will receive a shipping notification by email with futher information. 
*except Saturdays, Sundays and holidays

DOMESTIC

Original Artworks:

Shipping costs calculated by weight. The carrier is Canada Post.

Prints:

Shipping costs for for print editions are free of charge and the carrier is UPS . Shipping Cost to Canadian islands is C$39.90.

INTERNATIONAL

Original Artworks:

Worldwide. Shipping will be calculated on weight.

Print Editions:

Free of charge for USA and Mexico via UPS or domestic partners in Mexico. (Orders placed or directed to Mexico ship from there!)


Do you ship beyond Canada, USA and Mexico?

Yes I do, please reach out and I will make you a custom order.


Important Shipping Details?

Original Artworks

Domestic

All items are tracked. No Refunds or returns. If item arrives damaged or faulty get in contact for an solution

International

The shipped item has a tracking number. No Refunds or returns. If item arrives damaged or faulty get in contact for a solution.

Print Editions

Domestic and International

All items are tracked. Once you place your order the shipping address can not be changed due to the speedy process of production.

Once your item is shipped it can not be cancelled.

Returns within 30 days, no open boxes.

Refunds

If item is damaged or faulty can be worked in certain cases please get in contact first.

Duties and taxes

For all international shippings may apply and are the sole responsibility of the buyer. (Except Mexico as we ship directly from within the country)


Any other questions?

Feel free to extend your questions. Readily available to answer with due diligence.